Restaurant AI Chatbots and 24/7 Customer Engagement with Automated Digital Marketing System-ADMS

ADMS For Restaurants
June 11, 2025•2 min read

ADMS AI Employee

Restaurant AI Chatbots and 24/7 Customer Engagement with Automated Digital Marketing System-ADMS

How Restaurant AI Chatbots Improve Guest Experience

AI chatbots are transforming how restaurants interact with guests, providing instant, personalized responses on websites, social media, and even SMS. According to Oracle Food and Beverage (2024), 65% of diners prefer interacting with a chatbot for quick questions or reservations, citing speed and convenience as top reasons.

With Automated Digital Marketing System-ADMS, your restaurant can deploy AI chatbots that:

  • Answer FAQs about hours, menu, and reservations instantly

  • Guide guests through online ordering or booking

  • Collect guest feedback in real time

Automating Restaurant Reservations and Orders with AI

ADMS-powered chatbots can manage reservations and orders 24/7, freeing your staff from repetitive tasks and ensuring no opportunity is missed. Key benefits include:

  • Automated reservation confirmations and reminders

  • Order taking for dine-in, takeout, or delivery

  • Upselling add-ons or specials during the ordering process

Restaurants using AI chatbots for reservations have seen a 20% reduction in no-shows and a 15% increase in order value (SevenRooms, 2023).

Handling Restaurant FAQs and Common Inquiries Automatically

Your restaurant’s AI chatbot can instantly answer common guest questions, such as:

  • “What are your vegan options?”

  • “Do you have parking?”

  • “Are you open on holidays?”

This automation not only improves guest satisfaction but also reduces call volume and frees up staff for higher-value tasks.

Using AI to Upsell and Cross-Sell in Your Restaurant

AI chatbots can recommend menu items based on guest preferences or order history, increasing average check size. For example:

  • Suggesting fries with gyro wraps

  • Promoting limited-time desserts or appetizers

  • Offering loyalty program sign-ups during the chat

Restaurants leveraging AI-driven upselling have reported up to a 12% increase in average order value (Hospitality Technology, 2024).

Encouraging Restaurant Guests to Interact with Your AI Chatbot

Make your chatbot a fun, memorable part of your restaurant’s brand:

  • Give it a friendly name and personality

  • Promote it on your website, social media, and in-store signage

  • Offer exclusive deals or contests for guests who interact with the chatbot

Create a “Chat with our Chef Bot” campaign and share screenshots of fun guest interactions

Click now on this link to schedule a free call to know more how ADMS could help your business https://adms-usa.com/schedule 

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